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fanatiq94's avatar
fanatiq94
Rising Newcomer
23 days ago
Solved

ping 250 +

Hello,

I am experiencing a recurring issue in Pro Clubs on EA Sports FC. In almost every match, one or two players from our team get extremely high ping (around 200–250+ ms). The problem is inconsistent and seems to switch between different players after each lobby.

We have tried multiple solutions such as relobbying, changing the club captain, and restarting the game, but the issue persists. All players have stable internet connections and NAT Type 2, so it does not appear to be an issue on our end.

This makes the game very difficult and frustrating to play, especially in competitive matches. It feels like the matchmaking system is placing us on unsuitable servers.

Could you please investigate this issue or provide guidance on how to ensure we are matched on appropriate servers?

Thank you.

  • Hey fanatiq94​, that doesn't sound great. Looking here and not seeing any reports of issues, so you are likely seeing connection issues.

    To start with, can you all take a look at this help article

    It's also worth trying on a different network if that's possible. Using mobile data and your phone as a hotspot to test would be great.

    Let me know how you get on.

    Darko

4 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    22 days ago

    Hey fanatiq94​, that doesn't sound great. Looking here and not seeing any reports of issues, so you are likely seeing connection issues.

    To start with, can you all take a look at this help article

    It's also worth trying on a different network if that's possible. Using mobile data and your phone as a hotspot to test would be great.

    Let me know how you get on.

    Darko

  • Czikeno7's avatar
    Czikeno7
    Rising Newcomer
    21 days ago

    Hi,

    me and my friends expierenced the same problem as fanatiq94.

    In almost every match, one or two players get ping around 250... 

    This has been happening since last patch (around month ago) and we are very upset because this is the only mode we actually play...

    We tested everythig like fanatiq and nothing helped. 

    It's not our connection problem, it's like server redirects to nowhere.

    I hope you'll take care of this.

  • fionahold's avatar
    fionahold
    Newcomer
    18 days ago

    Same with me but me and my friends are getting like 1000 ping every game and I know it’s not on our end as we usually have really good internet and when we are playing like cod or something else it’s fine