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JOPACHA14's avatar
JOPACHA14
New Rookie
11 months ago

“You cannot access to Ultimate Team at this moment”

Since yesterday I cannot enter to Ultimate Team on my ps4, always I tried to access the same error cames  on: “You cannot access to Ultimate Team at this moment. You will return to the main menu”. Perhaps, I can enter with the Companion app and the web app, but when I return to my console appears the same error, furthermore I tried to restart my router and my console, clear cache, rebuild the database, etc, but still doesn’t work.

The problem started when my router turned off in the middle of a game, since then I have the same error when I try to enter, so I thought, but I’m not sure, that it can be a problem from the server that have my session stuck or frozen.

I would appreciate it if the problem could be solved because there are some active objectives that I want to complete, but with this problem I’m loosing time

13 Replies

  • Yeah, exactly what happens to me, I play the connection during a match and now I’m not able to enter since Monday

  • b0ltttt's avatar
    b0ltttt
    Rising Newcomer
    11 months ago

    Also having this issue on PC, I am able to login into EA's servers, play other online modes (like Online Seasons) but always get this message when entering Ultimate Team. I also suspect my session is frozen on EA's server since the game crashed when I last played UT.

  • same issue on ps5, cant even play and its been 2 days now, lost out on rewards etc due to this and game d/cin me in final moments of matches in gauntlet. replyin here so can see if ea say anythin, but i doubt they will care

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