Account Routing Corruption – Unable to Reach EU Data Centers (PC)

I am having a severe issue with EA SPORTS FC online gameplay on PC that seems to be tied to my EA account’s routing or region assignment.

The game menus are smooth, and kickoff/squad battles are perfect. The delay only begins when an online match starts. Ping meter is fine (green 45ms) but inputs are heavily delayed and gameplay is unstable.

Important info:

Tested multiple ISPs (Lebanese providers)

Tested mobile hotspot

Tested another PC

Reinstalled the game and EA App

Cleared caches & settings

Reset DNS, adapters, etc.

The problem follows my EA account, not the hardware or network.

It appears my account is stuck on a corrupted routing profile. Many players with the same symptoms had their issue fixed when EA Support manually reset their account’s connectivity assignment.

Can a moderator escalate this to the support team to reset my account’s routing/region 

Thank you.