Ban Appeal Issues

Well there's no option to resume even if I wanted to. I just dont know how I should just accept not being able to access any online content (not even pro clubs or online friendlies) from a shady ban without warning. Waiting 3 months on the appeal and its not like I've received any email or communication on why. It's just trash support, advisor themselves it should take "up to 10 days" and it somehow has been nearly 10x that.

Hey ZenRis3n​​, 

Sorry to hear you've been waiting 3 months to hear back about your appeal of this account ban. 

If you've followed these steps to create an appeal, you're on the right track! I'm afraid we aren't able to directly escalate or support appeals here on the forums, nor do we have insights into the ETA, as it depends on the number of cases that the team is actively investigating at the moment.

Since the case status is Waiting on Studio, that means the appeal is still under review and has been passed along to the right team. Appeals under this status usually take a bit longer, so please do try to avoid resuming the appeal until you receive a response to prevent any additional delays. 

While this might not be the response you were hoping for, we do appreciate your patience while they're taking a look!