I was playing last night up to 4am and everything worked fine, today i tried everything and still cannot log in my game (ultimate team only), i can play offline only for now. What is the problem here? My region is Bosnia and Herzegovina (Europe). Game starts up to main menu and then it says unable to connect to servers
Sorry, didnt mention that i can connect via mobile hotspot over my phone, but ethernet not working in game, while it works on everything else (yt, fb, google)
Community ManagerHey d7fc6923391e1118,
We have a couple of connection troubleshooting steps here that you can try to see if your connection stabilizes afterward, specifically changing your DNS settings.
Since you've mentioned being able to connect over a mobile hotspot, that suggests a potential routing issue with your ISP's network, as the two use different network paths to reach our servers. It might be worth contacting your ISP for routing support if the steps linked above don't lead to any improvement. Let us know how it goes, thanks!
