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HaydenRonaldo13's avatar
HaydenRonaldo13
Seasoned Newcomer
1 day ago
Solved

Cant Change My Email

So my email is deleted but still connected to my account and I need to change it but idk how can someone send a link to contact us or something?

 

  • Hey HaydenRonaldo13​ know it's not an ideal situation but the good news is that it's generally an easy enough fix.

    To start with, let's take a look at this help article on updating EA account details

    If you can’t access the email account attached to your EA Account, get in touch with your email service provider (like Yahoo or Gmail) to see if you can recover it. Most providers let you recover your account by:

    • resetting your password
    • answering security questions
    • verifying your identity or alternative email address associated with that account.

    Look for these options on the sign-in page of your email service provider’s website, or visit their support site for more help.

     

    If you continue to have issues, you can use the links in the help article to open a case with our live support team who can take a look at your account with you and advise you further.

    Darko

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey HaydenRonaldo13​ know it's not an ideal situation but the good news is that it's generally an easy enough fix.

    To start with, let's take a look at this help article on updating EA account details

    If you can’t access the email account attached to your EA Account, get in touch with your email service provider (like Yahoo or Gmail) to see if you can recover it. Most providers let you recover your account by:

    • resetting your password
    • answering security questions
    • verifying your identity or alternative email address associated with that account.

    Look for these options on the sign-in page of your email service provider’s website, or visit their support site for more help.

     

    If you continue to have issues, you can use the links in the help article to open a case with our live support team who can take a look at your account with you and advise you further.

    Darko

  • HaydenRonaldo13's avatar
    HaydenRonaldo13
    Seasoned Newcomer
    1 day ago

    Can't recover is there a way an ea helper can just change the email for me if I give password to the ea account 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey HaydenRonaldo13​ we would not be able to comment on what is possible here.

    The link I shared has all the info you need around speaking with our live support team.

    Darko

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