"You have lost your online connection. Check your home network. You will not be able to access FC's online features until you can reconnect to EA servers."
this message has pop up again after able to access for about a week.
wt has happen again EA? Is connecting the servers is now depend on luck or wt?
please EA help to fix it
Same issue in Macau !
Community ManagerHi there. I'll try to help with your connection issues. First, please run the Connection Quality Report and post a screenshot of the results. Thanks!
Hi there please find the screenshot for your reference
And this is the message i got which unable to connect the server . Please help thank you
Community ManagerThank you. Are you using a wired or wireless connection?
I tried both yesterday but both fail to connect the server , last week i used wireless and its worked fine
i also did restart my router yesterday but still fail to connect
Hi there. I tired today with wired still not working. Any update from your side please?
Community ManagerDid you also power cycle the device you play on? Are you able to connect using a mobile hotspot? That would be just as a test.
The mobile hotspot is working which allow me to connect the server
so wts has happening?
Once i switched back from mobile hotspot to wired or Wifi, the message pops up again 🙃
