Can't connect to ultimate team
I have been trying to connect to ultimate team for two days but it keeps showing connecting to ultimate team is not possible at the moment. You will now be returned to the main menu. I need a quick s...
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EA_QueenBee
Community Manager
Community ManagerHey jay999pro,
I have a few questions for you, if that's ok:
- What platform do you play on?
- You mention that you've tried everything. Could you be a little more specific so I don't recommend something you've already done?
- Were you able to connect to Ultimate Team without any issues before two days ago?
Thank you for the quick reply
- I am on pc
- I tried changing my wifi and reinstalling and repairing the game
- Yes i was able to connect to ultimate team smoothly for the whole year till the last two days
- EA_QueenBee
Thank you for those answers! The good news is that I still have a few steps I can recommend.
Can you try going into your team via the companion app and deleting your squad? Not the players themselves! Just the squad. It sounds odd, but I've often seen this solve the issue for other players.
If that doesn't work, can you try using the steps in this article to delete potentially corrupt files within your game? I know you've done a reinstall but these files are often seperate.
Are you having issues in other online modes too, by the way? Or is it specific to UT?
I have tried deleting it's not working and it's only ut still not working
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