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jay999pro's avatar
jay999pro
Seasoned Novice
1 day ago

Can't connect to ultimate team

I have been trying to connect to ultimate team for two days but it keeps showing connecting to ultimate team is not possible at the moment. You will now be returned to the main menu. I need a quick solution i have tried everything but this **bleep** won't work this is unacceptable

[Changed title for clarity - CM]

10 Replies

  • So the issue looks like that fc26 thinks your already signed in to ultimate teams.  

     

  • Just to add . That the Companion app does not work because it says it cannot use wile still signed into ultimate teams on pc ..   But i am not even running fc26 wile i try to use the  Companion app

  • Same issue connecting to ultimate team is not possible at the moment. You will now be returned to the main menu. 

    Iv tried all of the above 

  • jay999pro's avatar
    jay999pro
    Seasoned Novice
    11 hours ago

    nothing is working and so many people are facing the same problem

     

  • Foxernn's avatar
    Foxernn
    Seasoned Novice
    1 day ago

    I have exact asme issue and I have tried EVERYTIHNG!

  • jay999pro's avatar
    jay999pro
    Seasoned Novice
    1 day ago

    I have tried deleting it's not working and it's only ut still not working

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    jay999pro​,

    Thank you for those answers! The good news is that I still have a few steps I can recommend.

    Can you try going into your team via the companion app and deleting your squad? Not the players themselves! Just the squad. It sounds odd, but I've often seen this solve the issue for other players.

    If that doesn't work, can you try using the steps in this article to delete potentially corrupt files within your game? I know you've done a reinstall but these files are often seperate.

    Are you having issues in other online modes too, by the way? Or is it specific to UT?

  • jay999pro's avatar
    jay999pro
    Seasoned Novice
    1 day ago

    Thank you for the quick reply

    1. I am on pc
    2. I tried changing my wifi and reinstalling and repairing the game
    3. Yes i was able to connect to ultimate team smoothly for the whole year till the last two days 
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey jay999pro​,

    I have a few questions for you, if that's ok:

    1. What platform do you play on?
    2. You mention that you've tried everything. Could you be a little more specific so I don't recommend something you've already done?
    3. Were you able to connect to Ultimate Team without any issues before two days ago?

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