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VitorJapa1234's avatar
VitorJapa1234
Rising Traveler
4 months ago

Can't login UT, gauntlet 5 Bug

I was playing the Ultimate Team Challenge 5 and none of the matches were counting! At the end of each match, a message appeared saying "Unable to connect to Ultimate Team. You will be returned to the main menu." So I would exit UT and none of the matches were registered!

 

In the last match of the challenge, I disconnected because the internet went down, and since then I haven't been able to log into Ultimate Team!! The same message keeps appearing: "Unable to connect to Ultimate Team. You will return to the main menu," and I'm returned to the main menu without even entering Ultimate Team.

8 Replies

  • RON265's avatar
    RON265
    Rising Scout
    3 months ago

    Hi, I tried this fix during gauntlet 3 when I had the same issue and it did not work are you sure this works? This seems to still be an EA game bug that they are ignoring?

  • If you can log into the web app or companion app, go to Squads, create a new one with no players, and delete all the squads you had.

     

    Do that and then log into UT, it'll work! I hope it works for you.

  • RON265's avatar
    RON265
    Rising Scout
    3 months ago

    Hey guys, this has been a problem since Gauntlet 3 which EA refuse to acknowledge or resolve. In this post made by me I described all the issues gauntlet mode has caused. There is NO FIX for the issue right now you have to wait until gauntlet 5 mode ends and then you will be able to log back in to ultimate team. This was the only solution for me during gauntlet 3.

    The best thing we can do is keep tagging EA staff and community members in posts like this and get them to recognise this bug it has been too long now. Try to talk with EA support or chat if you can others have also tried they claim to listen and make a note of it and nothing more. 

    THIS IS A PROBLEM ON ALL PLATFORMS EA_Vendcera​ EA_Darko​ EA_Hux​ 

    Check my original post here: https://forums.ea.com/discussions/fc-26-technical-issues-en/connecting-to-ut-not-possible-at-the-moment/12869767

     

  • Fran-CoD-BF's avatar
    Fran-CoD-BF
    Seasoned Newcomer
    3 months ago

    I got the same problem, but i still can connect to UT and play other modes like rivals or champions, sometimes it disconnects me but i already asumed that its because the bugs of the game, cause in other online games it doesnt disconnect me, i play in Argentina in PS5. I still continue trying to play gauntlet to finish the challenges but when the match ends it disconnects me from UT. Can someone help me? I tried to fix it erasing the template, playing with another ps5, activating crossplay, playing with players that i have never used like all bronzes but nothing works to me.

  • DOCTORCOMPO's avatar
    DOCTORCOMPO
    Seasoned Newcomer
    3 months ago

    I got the same issue, cant get to Ultimate Team and do any evos or challenges!

  • kelnerr's avatar
    kelnerr
    Seasoned Newcomer
    4 months ago

    I tried login into mobile app - but i got info about logged another device.. how long i need to wait for refresh? ( i want to delete squad to fix problem )

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