I have this problem with the FC26 app on Android. My son has a child account which I set up for him. User ID only, no email address. The FC26 app on Android has only an email field to log in, so he cannot log in to play the game. In a previous version of FC Mobile, there was an option to sign in with Google, but this option isn't available in FC26.
The process to just create his account was fraught with friction. It was one of the most user UNfriendly experiences I've had online, and after going through that process it turns out that his account cannot even be used. The support process is absolutely woeful, making me wonder if there is a single human in EA's support team. The hours I have lost on this to get this soccer-mad kid onto a game that he is dying to play (and isn't Roblox or something equally toxic) is ridiculous, and I'm still no closer to a solution.
What's going on EA? This is amateur hour. Actually that's discrediting amateurs - at least amateurs will try; you guys don't seem to give a sh$t.
