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AguilasTheTruth's avatar
AguilasTheTruth
Rising Novice
4 months ago
Solved

Connecting to ultimate is not possible at the moment going back to main menu

I have this problem for a week and maybe its a little of my fault cause i quit a match by closing the app so when i cameback everytime i tried to launch ultimate i get that messege im in contact with EA a d according to them they are investigating etc and its its really frustrated I dont know if anyone has the same issue as of right now.

  • Hey there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know what happens.

24 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Are you sure you created an empty squad? It's an easy step to miss so I want to make sure.

    If that's the case, then let me know which steps you've tried so we don't repeat those.

  • AguilasTheTruth's avatar
    AguilasTheTruth
    Rising Novice
    4 months ago

    I have done that and alot of different methods and not nothing works 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    Hey there. Thanks for reaching out. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and try loading in to UT again. Let me know what happens.

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