Community ManagerHey all, thanks for taking the time to post and make us aware of the issues you are havy.
We've passed this on to the team and in order for them to investigate we'd ask that you share the following info:
Platform:
Gamertag:
Timestamp incl. Timezone:
Location:
ISP:
Clips/Screenshots:
Game Area/Feature/Mode:
Summary of issue:
Potential Repro steps:
Thanks for your patience and bearing with us.
I'll accept this as solution for visibility and as soon as we have any update share it.
Darko
PS5
Codigo Mayin
Texas 2:42
loading page freeze and kicks out after
PS5
Propht-_-
3:02 AM Central
Texas
AT&T
PC (Ea Play PRO)
NOAHZILA
All release day
Phoenix, Arizona
Cox
all ultimate team modes
Any time you do anything, such as opening a pack or going into a mode, it will disconnect you, saying the "connecting to Ultimate Team is not possible at the moment" popup.
The issue has to do with the servers in the area (texas/arizona) , when i was able to connect to a California server everything was working perfectly. Most of the people ive seen have been around texas/arizona.
Hi,
Cant connect Ultimate team servers. I got “connecting ultimate team is not possible at the moment” message.
After trying many times, if I'm lucky, when the UT menu opens, I get the same message again after a long waiting screen.
PS5
xGooner14x
4:11 - Central - issue has been persistent across 25 and 26 over at least last two weeks
Cox
Ultimate Team
Loading page freeze or stuck on TOTW1 screen with loading triangle. Occasionally loading into the mode, with an inability to consistently access objectives, club, or gameplay. Tried to load in and play for over 3 hours of my EA Play early access yesterday over the course of 14 hours beginning at 7am central time, but was unable to play a single match.
On at least three different occasions when I did finally get in and go to rivals, as I set up my bench and tried to send a card to club, the game would freeze.
I had a very similar issue last week while trying to play rush or squad battles to finish the final season pass of 25.
Cant get into Ultimate team. I got “connecting ultimate team is not possible at the moment” message.
PS5
F1fa___1KiNg
6:33 am
Fort worth Texas
Can't get into the UT servers and when I do it slow and it doesn't let me get into a game or do anything.
Please fix
Also
have spectrum internet.
Platform: Ps5
Gamertag: Jalexandro1122
Timezone: 6:55 am Central
Location: Laredo Texas
ISP: Vexus Fiber
Game area: FC25 and FC26 All UT modes and pro clubs mode
Summary: Tried to play all day yesterday with Ea Play but didn't work, menus so slow, it stay at the loading page frozen. Retried like 10 times but then it had the same issue, cant even login to UT a message saying “connecting to ultimate team is not possible at the moment” it literally freeze in the Team of the week loading page. Had this problem since last week in EAFC25.
Platform: PS5
Gamertag: champrite12
Timestamp incl. Timezone: all day yesterday and 5:32 am this morning
Location: Phoenix, Arizona
ISP: Cox internet
Clips/Screenshots: attached
Game Area/Feature/Mode: All modes, if lucky to get past blue/green screen, ultimate team
Summary of issue: Moat times the game freezes right after the initial connecting to server prompt. Upon reload, if it does get past to the main menu, when Ultimate team is selected, the screen loads indefinitely or sends the attached prompt after a while. I have been able to get in a couple times to the UT main screen, but if I try any action, the screen freezes and the FC logo starts loading indefinitely.
