Forum Discussion

Cooling0776's avatar
Cooling0776
Seasoned Novice
24 days ago

Constant loading and disconnecting

on PlayStation game just keeps loading and then saying there was a problem connecting to ultimate team servers. So frustrating 

16 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Thanks for that. Next, as a test, try switching your connection to use a mobile hotspot. Let's see if you can connect on a network outside of your home network. This is just a test.

    Also, again, make sure you've deleted all your squads from using the web/companion app and create a blank squad.

  • Cooling0776's avatar
    Cooling0776
    Seasoned Novice
    21 days ago

    I’ve done that and it working a lot better. Lags a tiny bit but not like when it’s connected to WiFi. What’s the best solution now because can’t play games connected to hotspot as mps isn’t good enough 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    I’ve done that and it working a lot better. Lags a tiny bit but not like when it’s connected to WiFi. What’s the best solution now because can’t play games connected to hotspot as mps isn’t good enough 

    Can you switch to a wire instead of using a wireless connection? Lag and disconnects are very common over wireless due to it being far less stable than when using a wired connection.

  • Cooling0776's avatar
    Cooling0776
    Seasoned Novice
    21 days ago

    I’ve had it wireless for years and never had an issue but I’ll look into rearranging my set up etc to see if that helps. Thanks for taking the time to help with this. Really appreciate it 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    It's possible there's a new device in your area interfering with your wireless signal. There could also be a change with your home network equipment or something on your ISP's end. It would be good to contact them to see if they can look into this.

    We haven't had any changes with the game that would specifically make your wireless connection not work suddenly. 

  • DenMazzz's avatar
    DenMazzz
    Rising Novice
    21 days ago

    Hi I got same issue, have tried, what you suggest but still got the issue. I See several player got same issue as well.

     

     

     

    https://forums.ea.com/discussions/fc-26-technical-issues-en/problem-in-ea-server-ultimate-team/13185013

     

    Can you please check?

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