Crashing during a match or when selecting a mode

Question

Google translator (original - ukraine):I've been playing the game since it came out and every time I encounter a problem with the game crashing at random moments (during a match, when selecting a mode, team formation). After "checking files" of the game through Steam, I always encounter that I am missing 3 files (photo attached).What I tried:-Disabled antivirus / added game files to antivirus exclusions- Disabled all background programs- Changed graphics settings in the game- Updated drivers, and also reinstalled- Turned on maximum computer coolingI also have 2 monitors. And when I launched on the weaker one, the game lasted longer, but this may only seem to me.My computer specifications:-MSI RTX 5070 ti (my old: rtx 4060 ti 8gb)-Intel i5-14600KF-RAM 64 gb KingstonI am also attaching the DxDiag.txt file, which may help in solving the problem.

juventusu7000 · Answer

Hello, try putting your PC offline then uninstall and reinstall EA Javelin anti cheat from here https://help.ea.com/en/articles/platforms/pc-ea-anticheat/ then try to start the game first offline then online and check if it works, if it doesn't work you can try clearing the cache of the EA app, if it still doesn't work you can first make a backup of the EA SPORT 26 folder (located in C:\Users\your user\AppData\Local\EA SPORTS FC 26) then delete the original folder so as to force the game to recreate clean data from the last update.Also try installing the latest version of visual from here:https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version

x_etr1x_x · Answer

juventusu7000​ Hello. I found the problem. At least the game hasn't crashed lately. The problem was either a faulty RAM or its incorrect settings (which I'm more inclined to believe). I also suspect a faulty processor. But I'll find out about it later, after many tests and checks. Thanks for the help, of course.

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Crashing during a match or when selecting a mode

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