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KeremADZ's avatar
KeremADZ
New Rookie
1 month ago

FC 26 crashes immediately on launch - black screen then closes

Hi, I've been playing FC 26 for 3 months without any issues, but suddenly the game stopped working. When I launch the game, a black window appears for a few seconds and then closes immediately. The exit code is 0xFFFFFFFF.

In Windows Event Viewer, I found this error:

  • Faulting application: EADesktop.exe
  • Faulting module: ntdll.dll
  • Exception code: 0xc0000374 (heap corruption)

Things I have already tried:

  • Reinstalled the game multiple times
  • Reinstalled EA App
  • Reinstalled EA AntiCheat
  • Updated/reinstalled Visual C++ Redistributables (x64 and x86)
  • Cleared EA App cache and AppData folders
  • Updated Nvidia drivers
  • Disabled Windows Defender real-time protection
  • Ran sfc /scannow - no issues found
  • Ran Windows Memory Diagnostic - no errors found
  • Added -dx11 launch argument

My setup:

  • Windows 11
  • Nvidia GPU
  • HP Victus 15
  • Game purchased on Epic Games, launched via EA App

6 Replies

  • There's nothing you can because it's a common bug on PC but they aren't doing absolutely anything to fix that

  • Hello, try putting your PC offline then uninstall and reinstall EA Javelin anti cheat from here https://help.ea.com/en/articles/platforms/pc-ea-anticheat/ then try to start the game first offline then online and check if it works, if it doesn't work you can try clearing the cache of the EA app, if it still doesn't work you can first make a backup of the EA SPORT 26 folder (located in C:\Users\your user\AppData\Local\EA SPORTS FC 26) then delete the original folder so as to force the game to recreate clean data from the last update.Also try installing the latest version of visual from here:https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version. Try Also Disable nvidia overlay.

     

  • KeremADZ's avatar
    KeremADZ
    New Rookie
    1 month ago

    I did what you said, but it didn't work.

  • juventusu7000's avatar
    juventusu7000
    Rising Vanguard
    30 days ago

    Hello, Try to enable  beta: unicode UTF-8 in Control Panel -> Region -> Administrative Tab -> Change system locale -> "Beta: Use Unicode UTF-8 for worldwide language support". 

  • tony5280's avatar
    tony5280
    Rising Scout
    30 days ago

    tried that still crashes

    thanks for the help first time I saw that solution

  • dml30's avatar
    dml30
    Rising Rookie
    22 days ago

    That's interesting—on the same computer but with a different account, EA FC 26 works fine. However, the game still won't launch on my account: a black screen appears briefly and then it closes. Is it possible that the problem is related to files stored in the cloud or settings associated with my account?

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