Forum Discussion
10 Replies
- EA_Barry13 days ago
Community Manager
Check the following link for info on a full uninstall and reinstall of Anticheat:
How to install and troubleshoot EA Javelin anticheat on PC
Let us know how you get on with that and post any error code or message you may see if the issue persists. Thank you. EA_Barry.
- Hugomage99912 days agoNew Novice
I tried uninstalling and reinstalling the game, also uninstalling and reinstalling the anticheat, ive also tried repairing the game files and updating the anticheat, yet i receive the exact same error
- Hugomage99912 days agoNew Novice
ive also tried verifying the files within steam, and yes i also restarted my PC everytime i tried any of those methods. is there anything i can do?
- EA_Barry12 days ago
Community Manager
If you generate and post a Dxdiag report here, we may be able to suggest further troubleshooting. Thank you.
EA_Barry.
- Hugomage99912 days agoNew Novice
The forums dont allow for txt files so in the next reply i will copy and paste the entire file
- Hugomage99911 days agoNew Novice
here
- EA_Barry10 days ago
Community Manager
Thanks for adding that. Some troubleshooting:
1. Disable any gaming-related overlays.
- Discord overlay
- Steam overlay
- NVIDIA overlay
- AMD overlay
- RTSS
- MSI Afterburner OSD
2. Perform a clean install of current or updated video drivers.
3. Make sure your RTX 3050 is being used when you play FC 26 via the NVIDIA control panel.
Let us know how this goes and post a new Dxdiag if necessary. Thank you. EA_Barry.
- Capta1nSweden10 days agoRising Newcomer
I have the same issue after trying everything here. Can't launch the game when I try to update the AC I get this.
"Starting UpdateCheck...
Starting InstallationCheck...
ServiceQuery success
InstallationCheck failed:603
UpdateCheck failed:1902"
After reinstalling the AC it says it works. But same thing happens when I try to open the game. And then when I try and update the AC again i get these Error msges. I got it to work when I reinstalled the game, but after I close the game and launch it again I get the same issue. So I need to reinstall the whole game every time I want to launch it...
It closes here:
"Launching EA Javelin Aanticheat"
- Hugomage99910 days agoNew Novice
Okay so its still giving me the same error, here are the steps i took
-disabled discord overlay-disabled steam overlay
-disabled nvidia overlay
-dont have amd
-dont have msi afterburner or RTSS
-the game is using my RTX 3050
-did a clean reinstall of the current video drivers and are all up to date
so what do i do know?, whats the reason for the game not working?
could you help me in a video call, so we can fix this once and for all.
- EA_Barry9 days ago
Community Manager
I cannot do a video call. Please try these troubleshooting steps:
- Reinstall EA Javelin Anti-Cheat. C:\Program Files\EA\AC\EAAntiCheat.Installer.exe. Use that installer to uninstall it for the game, reboot, then install it again.
- Repair Windows files. Microsoft recommends running DISM before SFC when system files or Windows components may be corrupted. Use an elevated Command Prompt and run DISM /Online /Cleanup-Image /RestoreHealth, then sfc /scannow.
- Clean boot the PC and test FC 26 again
Let us know how this goes for you. Thank you. EA_Barry.