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Dancing_Ukr's avatar
Dancing_Ukr
Rising Hotshot
4 months ago

EA connection quality report

Hi! My ea connection quality report thing does not work. I created thread about it here 15 days ago. No reply from ea. I took any possible advice and tried everything. In fc 25 I had that option without problems. Win 11 64 bit pro with all updates, all drivers updated, fast fiber connection. I restarted my router, checked region in ea account settings, I have share data option checked in online settings. I play on PC. Today just for test I cheked show ping in game option. And it was weird - never have seen this before- in rush match in was allways 0. So maybe its related to issue with ea connection quality report staff not working.

32 Replies

  • 0_Hopeless_0's avatar
    0_Hopeless_0
    Seasoned Novice
    3 months ago

    EA_Aljo​ 

    Thank you for your reply, but unfortunately that does not solve the problem. 
    As I understand it, there are two reasons why this data is not being updated 

    You are playing in an unsupported country or region. (EA may believe that I am located in a part of the country where access is blocked.) 
    In some cases, the data may not reach the report/website. (Or it could be a problem with data transfer between my provider and EA. I think EA may have changed the data transfer routes, and these routes may be blocked by the provider). Perhaps this problem arose at the end of August (FC 25), but for obvious reasons, few people paid attention to it.

    This is only a guess; I am not an expert in this field. 

    Could you clarify whether this could be due to my refusal to transfer data about my preferences for championship and Champions League teams? I remember that this information was available at the beginning of the game. However, this should not affect my choice of data transfer.

    In any case, thank you for your response. I hope the above information will help the development team resolve this issue. 

  • 0_Hopeless_0's avatar
    0_Hopeless_0
    Seasoned Novice
    1 month ago

    I spent a month trying to figure out what the problem was. The problem was with my EA account. I created a new account, and miraculously, after a week, my game session data appeared. As I understand it, the problem arose when, for some unknown reason, the game shows that I am transmitting data about my gaming session, but in fact this function is not active. Only the developer can solve this. I wrote a request to technical support and nothing happened.

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