Forum Discussion
13 Replies
- EA_Aljo30 days ago
Community Manager
Hi there. Thanks for reaching out. I'll try to help find out why you're disconnecting so much. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.
- tollanrfc130 days agoNew Rookie
Here you go mate not sure why the website is that dark
- tollanrfc130 days agoNew Rookie
I can’t play to finish objectives or get rival rewards I’ve spent a lot of time and money on the game for bugs like this to happen
- EA_Aljo30 days ago
Community Manager
That doesn't look too bad. Are you on a wired or wireless connection? Also, did this just start happening or have you always had trouble staying connected?
- tollanrfc130 days agoNew Rookie
I’m on a wired connection don’t have any issues on any game this only started happening yesterday when I was doing my objectives
- tollanrfc130 days agoNew Rookie
I got most of my gauntlet ones done then that started happening at first I thought it was pc hackers but it’s still doing it 24 hours later I won’t be able to complete my objectives or get my rival points
- EA_Aljo30 days ago
Community Manager
Try power cycling your equipment with these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
If you're on PC, power cycle your modem/router the same and restart your PC.
Let me know if this helps or not. - tollanrfc130 days agoNew Rookie
ill try again soon
- tollanrfc130 days agoNew Rookie
Still not working
- tollanrfc130 days agoNew Rookie
It’s not working and I’ve also found a new bug when I’m picking my bench player after I select 1 player the game freezes and I can’t move to select another player