Bro I have this problem for 3 months and no one can fix it. After splash screen the game just turn off and it send me back to ea app window.
I suspect the Black Screen issue is likely an account-side defect. Here’s why: Persistent despite local fixes: I've tried every possible troubleshooting step on my PC (Clean boot, driver updates, etc.), but nothing worked. This leads me to speculate that it’s not a hardware problem. Official categorization: According to my recent contact with EA Support, they mentioned my case (#236127342) is being investigated as a 'potential defect'. This suggests the root cause might be a synchronization error or a bug tied to our EA profiles on their servers. Possible fix in progress: The advisor mentioned they are looking into it in 'real-time,' so there’s a high chance that a resolution is being worked on right now. It's not 100% certain yet, but if you're stuck on a black screen, it might be worth waiting for an EA-side fix rather than stressing over your own PC settings.
