FC26 Constant Crash - No error report

JDBurgess98​ 

Please generate a Dxdiag report and post that here. We may be able to help you with troubleshooting using the info in that file. Thank you. EA_Barry.

DXDIAG How To

Here is the report

JDBurgess98​ 

Thanks. You are using an unsupported edition or build of Windows that prevents Kernel Mode drivers required for EA anti-cheat from loading. Please switch to a regular retail build of Windows and retry playing. EA_Barry.

I just updated Windows, which now shows as version 25H2 OS Build 26200.8894 and I still get the same crash issue? It's a licensed version so I'm not sure what steps to take next to resolve this.

Here are details I get about the windows version I'm running through entering slmgr /dli in command prompt:
Name: Windows(R),
Core edition Description: Windows(R) Operating System, OEM_DM channel
Partial Product Key: FC2HD
License Status: Licensed

JDBurgess98​ 

A Dxdiag from the new Windows install will be super helpful to diagnose your current issue. The error reporting in that file will likely be different due to the new Windows setup. Thank you. EA_Barry.

Recent dxdiag

JDBurgess98​ 

I'm seeing the same unsupported Insider/Preview build as before: 

Operating System: Windows 11 Home 64-bit (10.0, Build 26200) (26100.ge_release.240331-1435)

EA_Barry.

EA_Barry​ 

I don't believe I am apart of the windows insider program though so I don't know why that appears. 

No where else on my PC suggests I'm on a build that would be unsupported? If my PC is running an up to date version of Windows - as released on the 18th of July and I've not joined the insider program, what other steps could I take?

Hey! I'm having the exact same problem and tried everything. Here's the report. I've never been part of a insider/preview build. Just a normal windows user . 

EA_Barry​ 

I've looked at the dump file, I don't know if you can do anything with it but here it is, I've played with Memory Integrity on and off, again no difference.:

KEY_VALUES_STRING: 1

Key : AV.Fault

Value: Execute

Key : Analysis.CPU.Sec

Value: 2

Key : Analysis.DebugAnalysisProvider.CPP

Value: Create: 8007007e on OLIVIER

Key : Analysis.DebugData

Value: CreateObject

Key : Analysis.DebugModel

Value: CreateObject

Key : Analysis.Elapsed.Sec

Value: 180

Key : Analysis.Memory.CommitPeak.Mb

Value: 290

Key : Analysis.System

Value: CreateObject

Key : Timeline.OS.Boot.DeltaSec

Value: 2503

Key : Timeline.Process.Start.DeltaSec

Value: 1104

COMMENT: Frostbite MiniDump. Address: 7ffbf6f1e6b0 (In Windbg type: .ecxr)

[EOF]

CONTEXT: (.ecxr)

rax=00000000fe6fba80 rbx=00000000cebc0080 rcx=00000000fe6fd2a0

rdx=0000000000000020 rsi=00000000ce1a3b60 rdi=000000014e8eea20

rip=00007ffbf6f1e6b0 rsp=00000000fe6fba38 rbp=00000000cebb2620

r8=0000000000002680 r9=ffffffffffffffe0 r10=00007ffbb6f00000

r11=0000000000000000 r12=0000000000000000 r13=0000000000000000

r14=00000000ce1a3b60 r15=000000007e5033c0

iopl=0 nv up ei pl nz na pe nc

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202

00007ffb`f6f1e6b0 ?? ???

Resetting default scope

EXCEPTION_RECORD: (.exr -1)

ExceptionAddress: 00007ffbf6f1e6b0

ExceptionCode: c0000005 (Access violation)

ExceptionFlags: 00000000

NumberParameters: 2

Parameter[0]: 0000000000000008

Parameter[1]: 00007ffbf6f1e6b0

Attempt to execute non-executable address 00007ffbf6f1e6b0

PROCESS_NAME: FC26.exe

EXECUTE_ADDRESS: 7ffbf6f1e6b0

FAILED_INSTRUCTION_ADDRESS:

+0

00007ffb`f6f1e6b0 ?? ???

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000008

EXCEPTION_PARAMETER2: 00007ffbf6f1e6b0

IP_ON_HEAP: 00007ffbf6f1e6b0

The fault address in not in any loaded module, please check your build's rebase

log at <releasedir>\bin\build_logs\timebuild\ntrebase.log for module which may

contain the address if it were loaded.

STACK_TEXT:

00000000`fe6fba38 00000001`4540fa47 : 00000000`cebc0080 00000000`3f800000 00000000`00000000 00000000`cebc0080 : 0x00007ffb`f6f1e6b0

00000000`fe6fba40 00000001`43396c9a : 00000000`41d17f80 00000000`41d17f80 00000000`00000008 00000000`41cc1480 : FC26!ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD+0x1ec267

00000000`fe6ff960 00000001`4339d5ef : 00000000`00000005 00000000`00000019 00000000`00000000 00000000`412525e0 : FC26!SoftMaxNormalize+0x2d4f4fa

00000000`fe6ffa50 00000001`4339a0bd : ffffffff`ffffffff 00000001`4d9d7230 00000000`fe6ffd00 00000001`4d9d7230 : FC26!SoftMaxNormalize+0x2d55e4f

00000000`fe6ffae0 00000001`4339d4d2 : 00000000`f34d6db0 00000000`fe6ffd38 00000000`00000010 00000000`27ed2f00 : FC26!SoftMaxNormalize+0x2d5291d

00000000`fe6ffc00 00000001`4339d986 : 00000000`00000578 00000000`41280700 00000000`41aff9b8 00000001`41173247 : FC26!SoftMaxNormalize+0x2d55d32

00000000`fe6ffc60 00000001`4339d109 : 00000000`412b98a0 00000000`00000003 00000000`00000000 00000000`00000000 : FC26!SoftMaxNormalize+0x2d561e6

00000000`fe6ffdd0 00000001`4208e7a5 : 00000001`41182260 00000000`00000003 00000000`00000000 00000000`00000000 : FC26!SoftMaxNormalize+0x2d55969

00000000`fe6ffe40 00000001`4208e649 : 00000000`32310500 00000000`323104c0 00000001`4339cf01 00000000`00000e50 : FC26!SoftMaxNormalize+0x1a47005

00000000`fe6ffe90 00000001`414c3f56 : 00000001`4d35bb00 00000001`4ce502a0 00000000`00000000 00000000`00000003 : FC26!SoftMaxNormalize+0x1a46ea9

00000000`fe6ffed0 00000001`41a090e1 : 00000001`4ce502a0 00000000`00000003 00000001`4339cf80 00000000`00000000 : FC26!SoftMaxNormalize+0xe7c7b6

00000000`fe6fff00 00007ffb`d8abcd30 : 00000000`f330f5d0 00000000`f330f5d0 00000000`00000000 00000000`00000000 : FC26!SoftMaxNormalize+0x13c1941

00000000`fe6fff30 00007ffb`dae2e957 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ucrtbase!thread_start<unsigned int (__cdecl*)(void *),1>+0x30

00000000`fe6fff60 00007ffb`db7cad6c : 00000000`00000000 00000000`00000000 000004f0`fffffb30 000004d0`fffffb30 : kernel32!BaseThreadInitThunk+0x17

00000000`fe6fff90 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ntdll!RtlUserThreadStart+0x2c

SYMBOL_NAME: fc26!ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD+1ec267

MODULE_NAME: FC26

IMAGE_NAME: FC26.exe

STACK_COMMAND: ~26s ; .ecxr ; kb

FAILURE_BUCKET_ID: SOFTWARE_NX_FAULT_c0000005_FC26.exe!ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD

OS_VERSION: 10.0.26100.1

BUILDLAB_STR: ge_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {7429ff72-1f46-3eed-7c12-394c3d9457d3}

Followup: MachineOwner

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