Forum Discussion

New Novice

2 months ago

FC26 Crashing On Launch

For the past month and a half, 90% of the time when I attempt to launch FC 26 I will get the mini window that "Launching EA Anti-Cheat" and then I will be sent back to the EA window. Other times it will open the game, and the second I click on the screen it will crash. The other 10% of the time the game will launch and run fine but it may take more than 10 attempts for the game to fully launch, or sometimes it wont launch at all. I have a decently high end gaming computer with a Ryzen 7 5800x, 3080 ti, and 32 GB of RAM and this was never an issue prior to the first time it happened. As of recently there have been multiple occurrences where I've attempted to play with a friend and the game would simply refuse to launch. I pre-ordered this game within the ultimate edition and have recently not been able to play one of my favorite games. Please help me find a solution for this extremely persistent and annoying issue I am facing.

connectivity

crashing

launching

29 Replies

spartan68384
New Vanguard
4 days ago
SudaneseGoat69 did u find the solution to it bro, i have same exact problem just cant launch the game, it takes 100 tries..so tiring, then its no point to play
EA_Aljo
Community Manager
4 days ago
Thank you. Here are some suggestions based on the DxDiag you provided.

Update your GPU driver. The one you have is from May of 2024 so it's pretty outdated

Force FC26.exe to use the Nvidia GPU. Go to Windows Settings > System > Display > Graphics. Add FC 26.exe and set it to High Performance. You should also confirm this in the Nvidia Control Panel to make sure FC26.exe uses high performance

Let me know if this helps or not.
Elwa7ch77
Rising Novice
3 days ago
i do everything and nothing i think the problem is from the EA because i want to launch the game in other pc and have some problem please fix it !!!!
EA_Aljo
Community Manager
3 days ago
Did you use DDU to do a clean install of the updated Nvidia driver? I didn't mention that before. Please try that
Elwa7ch77
Rising Novice
3 days ago
yes i use it
EA_Aljo
Community Manager
3 days ago
Unfortunately, I don't have any other suggestions. If I hear of any other possible resolutions, I'll post them here.
Elwa7ch77
Rising Novice
2 days ago
the problem is from EA i try to luch the game in the pc of my friend and the same crash please how can i solve this ??!!
juventusu7000
Seasoned Rookie
1 day ago
Hello, try putting your PC offline then uninstall and reinstall EA Javelin anti cheat then try to start the game first offline then online and check if it works, if it doesn't work you can try clearing the cache of the EA app, if it still doesn't work you can first make a backup of the EA SPORT 26 folder (located in C:\Users\your user\AppData\Local\EA SPORTS FC 26) then delete the original folder so as to force the game to recreate clean data from the last update.Also try installing the latest version of visual from here:https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version
Elwa7ch77
Rising Novice
4 hours ago
have already completed all standard troubleshooting steps. Since the issue occurs on multiple PCs, this appears to be account-side or backend related. Please escalate