Happened 4 times today. It freezes for a couple seconds and crashes to Xbox menu. I can't have a screenshot as it happens when the game is starting. 2 in the Cornerstone Event and 2 in Squad Battles. I also received 2 DNF. I tried a kick off game and it worked fine.
- Xbox Series X
- Hallfy22
- 9-9:30 pm (CST) 26 of Sep 2025
- Ultimate Team - Cornerstone Event and Squad Battles
- No screenshots
- No error messages, just the crashes. My internet is not the issue. I did restart my console after first issue and cleared my cache. I tried Squad Battles and it crashed again. I then tried Kick off after being sent to the dashboard and it works, then tried my 2nd game in Squad Battles and it crashes again.
- Cleared Cache, uninstalled, reset internet, hard reset my xbox, etc.
I am uninstalling and reinstalling at the moment and will post my results when it is redownloaded.
Please fix this EA. The game has been working for a week with no problems, and now all of a sudden its unplayable...
EDIT 1: After reinstalling the game, my first game of Squad Battles worked. I went into my settings and saw player shadows were turned off. I turned this on and it is working like before. Not sure if this was the bug or if a file is messed up and needed to be redownloaded.
EDIT 2: I tried a Cornerstone Event and it worked with no problem. Not sure what was making the game crash before. Maybe it had a corrupted file that needed to be redownloaded or it could've been the player shadows option being off that has a bug.
EDIT 3: I tired a Squad Battle game with player shadows off to test my theory, and the game worked. So my theory wasn't correct. I was hoping that is where the bug was to help everyone that was in the same situation but unfortunately I do not know what was causing the game to crash.