amatoorilaski
2 months agoSeasoned Rookie
FC26 doesnt launch
wont launch past splash screen, i've tried every fix i could find in the internet. Eventviewer gives this error, The game fc26.exe exited unexpectedly, exit code: 0x186AA.
Thank you.
Completely reinstall the EA App. Don't just uninstall it. After it's installed, delete these:
Launch the EA App directly and check for it to open normally. Can you browse your library and click on FC26 or does the launcher crash?
Temporarily uninstall or completely disable these. Also, make sure they are not running Task Manager
Close these:
Disable the Meta Virtual Monitor and reboot
Under Windows Security, temporarily disable Controlled Folder Access
Try bypassing Steam. Go to ...\Steam\steamapps\common\EA SPORTS FC 26\ and run fc26.exe
If none of this helps, get me a WER report. Look in C:\ProgramData\Microsoft\Windows\WER\ReportArchive or C:\ProgramData\Microsoft\Windows\WER\ReportQueue. Look for a folder that starts with AppCrash_EASteamLauncher... There should be a file named Report.wer. Just attach it to a response.
none of them seemed to do anything, so here's the wer report, i had to change it to a text file since i couldnt attach it to the reply for some reason.
this also is from last night since i couldnt access the ones for today, hope it still helps.
Thanks for the WER file. Here's what I'd suggest.
Let me know how it goes.
nothing works as usual.
i reckon somethings wrong with the files in the game since everytime i repair the game EAAnticheat.GameServiceLauncher.dll, EAAnticheat.GameServiceLauncer.exe and preloader_l.dll are redownloaded.
Try launching the through the EA App directly instead of using Steam. Then, try the game with all virtual display/audio devices removed.
Also, is you can get one more WER from after disabling the Steam overlay and Meta/Razer, that may help.
i've been trying through the ea app, and even turning off every virtual device doesnt work.
i cant send you a recent WER because my computer doesnt let me open the folders containing them.
this is the most recent one i can access and it is already a few hours old so i dont know if i had disabled the steam overlay and meta/razer stuff.
Thanks. Try a Clean boot of Windows next. Disable every non-Microsoft startup service. Especially these:
If it starts up, you can re-enable these one at a time to find out which is causing the crash.
you can prolly guess what happened, still easteamlauncher is crashing.
Ok. Thanks. Next, try this:
nothing happened as usual, same old crash. always this one no matter what happens.
Faulting application name: EASteamLauncher.exe, version: 13.743.0.6256, time stamp: 0x6a487f2a
Faulting module name: EASteamLauncher.exe, version: 13.743.0.6256, time stamp: 0x6a487f2a
Exception code: 0xc0000005
Fault offset: 0x00000000004605a9
Faulting process id: 0x5048
Faulting application start time: 0x1DD10748BB6F8BC
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe
Faulting module path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EASteamLauncher.exe
Report Id: 5751e067-c593-4468-956a-a4b7e85c5e24
Faulting package full name:
Faulting package-relative application ID:
Thanks. Next, try a manual cleanup and reinstall of the EA App.
Uninstall the EA App.
Then, delete these:
Restart your PC and install the EA App again. Sign in and verify the app works before opening Steam. Let me know if you can open the app and brows your library. Can you click on FC 26 or does it crash?
app works perfectly, the EAsteamlauncher crash only happnes after the anticheat splashscreen says launching game.
Thanks for letting me know. Let's try this next:
Let me know what happens.
nope nothing as usual, still wont launch.
but this time i got a different crash wohoo!
Faulting application name: EABackgroundService.exe, version: 13.743.0.6256, time stamp: 0x6a487fcf
Faulting module name: EABackgroundService.exe, version: 13.743.0.6256, time stamp: 0x6a487fcf
Exception code: 0xc0000005
Fault offset: 0x0000000000729ed0
Faulting process id: 0x6118
Faulting application start time: 0x1DD12403C743DF1
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe
Faulting module path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EABackgroundService.exe
Report Id: 82133a66-47ca-411f-99af-3e19235b8d96
Faulting package full name:
Faulting package-relative application ID:
and sometimes this: The game fc26.exe exited unexpectedly, exit code: 0x186AA
Thank you. Do you happen to have a non-Steam, EA App game installed? I'd like you to try launching another one of our games through the EA App and see if it crashes.
Also, check the Windows Reliability Monitor. Open Control Panel > Security and Maintenance > Reliability Monitor. Click on the EABackgroundService.exe failure.
I'd like to see the EA App logs as well. Those should be under %LocalAppData%\Electronic Arts\EA Desktop\Logs or C:\ProgramData\Electronic Arts\EA Desktop\Logs. Can you upload the EABackgroundService.log and EADesktop.log files?