Frequent crashing - Xbox Series X
Issue: Game crashes to the Xbox Dashboard mid-match without error codes.
Frequency: Previously every 2-4 games, but since the most recent update, I rarely make it through my 2nd game in a row.
What happens: Mid-match, the game will begin to stutter, I lose the ability to control my players, and the game crashes back to the Xbox Dashboard. Occasionally, instead of crashing, everything will freeze, but the crowd sounds continue to play in the background.
Modes: Ultimate Team (both singleplayer & multiplayer) and Clubs.
Other notes: No crashes or issues in other games. FC25 played fine just over 2 weeks ago. I haven't tested any other modes apart from what's listed above.
Console Troubleshooting Attempted:
- Restarted Console
- Hard-restarted console
- Ensured console is dust-free and well ventilated
- Ensured console is up to date
- Reset console to factory
- Uninstalled & Reinstalled game
- Played on both Internal & External storage
- Cleared persistent storage
- Cleared Mac Address
- Changed DNS
- Lowered console resolution from 4k to 1080
- Disabled "Allow 4K"
- Turned off Dolby Vision
- Disabled Game Captures
- Cleared FC 26 "Reserved Space"
In-game Troubleshooting Attempted:
- Switched graphics mode to "Favour Resolution"
- Turned "Player shadows" off
- Turned "Stadium shadows" off
- Turned "POV camera scenes" off
- Turned "Camera shake visuals" off
- Turned "HyperMotion Insight Overlays" off
- Turned "Tactical Chalkboard" off
- Turned "Tactical Suggestion Notifications" off
- Turned "Playstyle+ Overhead Indicators" off
- Turned "Communication System" off
- Turned "AR coach in Rush" off
Unfortunately, none of what I've attempted has helped in the slightest. I'd really appreciate getting some assistance or at least acknowledgement that this is a known issue, as I've paid £60+ for a game that's currently unplayable.
