GAME CRUSH

Well, i've become like a Karen now and i don't care because i can't keep playing anymore... Apparently i can't even play squad battles now and i can't  explain why. Just watch the video... THIS GAME JUST DECIDED NOT TO RESPOND TO THE 'GO BACK' BUTTON AND I HAD TO QUIT THE GAME SO OF COURSE I GOT 0 POINTS WITH NO CHANCE OF REPEATING IT. PLEASE EA FIX THIS AND GIVE ME MY POINTS !!!!