Forum Discussion

Seasoned Newcomer

1 day ago

Game logs out every 5 minutes after connecting

I get this message every 5 minutes, I uninstalled the game, used ethernet and wifi, updated drivers etc, but it continues to do the exact same thing every 5 minutes. Cleared the cache, done every...

connectivity

crashing

EA_Pulsar

Community Manager

22 hours ago

Thanks for trying the usual network steps already.

The next thing to try is a full local reset for FC 26 and the EA App, along with a graphics reset:

Close FC 26, the EA App, and Steam ( based on your platform)
Delete this folder: %localappdata%\EA SPORTS FC 26
Repair or reinstall both FC 26 and the EA App.
Start the game again with graphics set to Auto, not forced to Low.
Set Crowd Quality to Medium and restart the game.
If you launch through Steam, open the EA App first before starting FC 26.

One more test you can try:
Temporarily disable Windows Defender Firewall in Advanced Security and check if the 5-minute logout still happens. Turn it back on right after the test.

kfirz1k
Newcomer
22 hours ago
Hi EA_Pulsar
Ive tried to do all the steps there, but nothing is actually help. are there any other steps can we try?
i lost so much content in the last three weeks no playing.
ripbarlos
Rising Rookie
15 hours ago
None those troubleshoot steps work. We have exhausted every “fix” and nothing has worked.
BladegodBez
Seasoned Newcomer
7 hours ago
I've tried all of that, but it still does not work, same issue after 5 minutes.