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LeeeyOs's avatar
LeeeyOs
Seasoned Newcomer
1 day ago
Solved

Game not turning on

So 3 days ago i was cassualy playing and i took a few hour brake. Later in the day as i tried to run FC26 the anticheat started loading and when it did the EA app came back on again and nothing happe...
anticheat
crashing
launching
pc
  • EA_Aljo's avatar
    EA_Aljo
    1 day ago

    Thanks for trying. Next, I want you to open Windows Security > Device Security > Core Isolation. Does it same Memory Integrity is enabled? If so, disable it temporarily and restart. Then, try FC 26 again.

    If that doesn't help, go back to Windows Security > Virus & Threat Protection > Ransomware Protection > Controlled Folder Access. If that is enabled, allow EAAntiCheat.GameService.exe and FC26.exe.

    You also should reinstall the EA AntiCheat service. Open a Command Prompt as an administrator and run sc delete EAAntiCheatService. Then, reinstall EA AntiCheat using the installer.

    You can also try clean booting Windows. You'll want to disable these:

    • MSI Afterburner
    • RivaTuner
    • Process Hacker
    • Cheat Engine
    • FaceIT AntiCheat
    • Vanguard
    • ReWASD
    • DS4Windows
    • RGB software (Armoury Crate, iCUE, etc.)



    Then try launching FC 26 again. If it works, one of these are most likely the issue.

    It would be good to do a clean Nvidia driver install. First, use DDU to cleanly remove the current driver. Then. download the latest driver and choose Custom Installation. Then select "Perform a clean installation". 

    Hopefully, these will help. Let me know how it goes.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 day ago

Hey there. Thanks for reaching out. Can you get me a DxDiag report? I'll go over this for anything that might be causing the issue. Just attach it to a response. Instructions for gathering the report can be found here.

LeeeyOs's avatar
LeeeyOs
Seasoned Newcomer
1 day ago

Here you go man, please im like pretty mad rn... i dont even know whats wrong bc of lack of any error codes or anything and support took half a day every time i wrote smth to them. Thank you for helping.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Sorry to hear about your frustration. That's totally understandable. Hopefully, these suggestions will help get you playing again.

    • First, repair EA AntiCheat. Go to FC26\__Installer\EAAntiCheat\ and run EAAntiCheat.Installer.exe. Choose FC26 and hit Uninstall. Restart your PC and run it again. This time choose Install. Restart your PC again and launch FC 26.
    • If that doesn't help, open the EA App and go to Manage > Repair. Let this finish and try FC 26 again.
    • After that, the next step would be to run both the EA App and FC 26 as an administrator.


    If you're still unable to play, we'll try some other possible resolutions. Let me know what happens. Thanks!

     

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