Forum Discussion

Newcomer

18 days ago

Solved

hacked mail

Hello. Something unpleasant happened to me. My email account was hacked and it was blocked and I no longer have access to it. I don't have verified login activated. I can't log in to my ea account and I would like to restore it because I want to play fifa ultimate team

crashing

installation

playstation

EA_Lanna
18 days ago
Hi Staroby,

I’m sorry to hear you’re dealing with this. We have an article to help guide you through the steps to recover your account. Please give those steps a try:

What to do if your EA Account has been hacked

If you run into any difficulties with those steps, please connect with our support team by clicking 'Contact Us' at the bottom of that article. Our support team can help you recover the EA account and reset the account information so it once again reflects your information.

- EA_Lanna

2 Replies

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EA_Lanna
Community Manager
18 days ago
Hi Staroby,

I’m sorry to hear you’re dealing with this. We have an article to help guide you through the steps to recover your account. Please give those steps a try:

What to do if your EA Account has been hacked

If you run into any difficulties with those steps, please connect with our support team by clicking 'Contact Us' at the bottom of that article. Our support team can help you recover the EA account and reset the account information so it once again reflects your information.

- EA_Lanna
EA_Lanna
Community Manager
2 hours ago
Hi Staroby,

It's been a while since we've heard from you. I hope that means you were able to recover the account and reset the security settings.

I'll close this out here. If you run into anything else or have new questions, please feel free to start a new thread.

- EA_Lanna