Forum Discussion

Fred10244's avatar
Fred10244
Rising Newcomer
1 day ago

Unable to load into the game while online

I'm experiencing the same error, I got stuck in the loading screen after it said connecting my Ea account then it's just a blank loading screen, and then i tried to load up the game offline then turn back on online, I can successfully boot up to the main menu, but once I tried to get into UT or clubs, the error message will said I'm unable to get into UT at the moment and failed to create avatar. 
My game and my ps5 are all up to date, and I believed it won't be my network problem as I can play other online game on the same console so please tell me hot to fix it. I only have the PS5 version of FC26 on my platform. All online game mode are failed to get in but I can check on the EA friend list tho.

 

4 Replies

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    Hey Fred10244​,

    If you get a connection error when you try to access all online modes, the connection might be the issue, even though other online services don't seem affected. 

    For good measure, please try deleting the corrupt files following this guide, specifically the online squad updates and the personal settings 1; sometimes these need to be refreshed to allow an online connection to go through.

    If that doesn't work, please check this guide for suggestions like changing the DNS to Google's, changing the Wi-Fi channel or using an Ethernet cable, disabling any VPN services, unplugging any USB devices from your platform that you're not using to play the game, and trying a different connection temporarily to isolate the problem. 

  • jonasrosen90's avatar
    jonasrosen90
    Newcomer
    12 hours ago

    Hi! I'm having trouble connecting to the EA servers when I go into "clubs" in FC 2026. I've used chatgpt to try different things to try to solve it, but nothing works. There are no problems with the rest of FC 26, I can play ultimate team without a problem for example. So it's just in "clubs". It's been like this for about 2 weeks now as far as I know. I have 2 friends who don't have any problems but another friend who has the same problem as me. I hope you understand the problem but I'm attaching a picture of the problem.

     

  • Fred10244's avatar
    Fred10244
    Rising Newcomer
    11 hours ago

    I've tried everything like like changing the DNS to Google's, changing the Wi-Fi channel using an Ethernet cable, I don't use VPN and reinstalled the whole god **bleep** game.

    you tell me to please try deleting the corrupt files following this guide, specifically the online squad updates and the personal settings 1; sometimes these need to be refreshed to allow an online connection to go through. 

    However the issue is as I told you once I opened the game I can't even get into the menu nth I can do I can only stare at the dark green loading screen after it loaded my account to the EA server lol is there further things I can do? lol 

  • EA_Claus's avatar
    EA_Claus
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    What you're describing is not the same issue that was being discussed in the thread where you posted, so I moved your report to continue helping you. 

    Do you get to the screen to load up your personal settings file after you launch the game? If you do, try deleting them instead of loading them up. 

    Also, have you tried a different connection to try to isolate the problem?

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 9 minutes ago
14,835 Posts