I didn’t receive some of my premium rewards
In the FC season premium pass, in the tiers 27, 29 and 30, I didn’t get the premium awards, it’s not in my ultimate team or anywhere else, I have checked multiple times. I’m supposed to have received...
Forum Discussion
I bought the Premium Season Pass in FC 26 Ultimate Team.
I reached Level 27.
SOME not all but SOME of the free reward claimed but the premium reward is stuck unclaimed.
It is not in my store or companion app.
Please check my account logs and grant the missing reward. I’m on ps5
EA_PulsarCommunity Manager
Hey there. This could just be a visual glitch. Please try fully closing and restarting the game, then exit and re-enter Ultimate Team to trigger a data sync. If you can, play a couple of online matches to complete the next stage and check again. It’s also worth checking via the Web App or Companion App.
I did literally everything you can think of , and my premium pack is still unclaimed won’t let me claim it, I had this glitch before but it always worked back to normal whenever I would restart my ps5 or close the app and open fc again but not thus time and it’s been a day
- EA_Pulsar
In that case, please try completing the next level and see if that updates things. If the rewards still don’t appear afterwards, you can reach out to EA Help so they can review your account.
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