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I've reported this to PlayStation for review. They're asking why my PS5 version of FC26 isn't playable online.
Thank you for contacting PlayStation Support.
Regarding your report of issues with EA Sports FC 26, we've forwarded the issue to the relevant authorities. We've been informed that the issue is likely due to an internal system issue, which is beyond our scope of repair.
We therefore ask that you contact EA directly for further investigation and advice on the appropriate solution.
We apologize for any inconvenience this may cause, but if you have any further questions, please contact PlayStation Support. Our staff will be happy to assist you.
Thank you.
PlayStation Support
- EA_Aljo16 days ago
Community Manager
As a test, try connecting to a mobile hotspot. Let me know if the same disconnect issue occurs.
- AiHumTon16 days agoRising Rookie
Sure I did it and same problem, it only happens with this ID, not the internet, the PS5, but this ID is connected to your server.
- EA_Aljo16 days ago
Community Manager
Try deleting the personal saved data for FC 26. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System storage/Saved Data. Locate FC 26 and delete the saved data.
- AiHumTon16 days agoRising Rookie