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thenotoriousbigc's avatar
thenotoriousbigc
Seasoned Newcomer
1 day ago
Solved

Issues with My Connection

I want to start it off by saying nothing is better than getting off my 8-5 full time job coming home turning on my PlayStation loading into FC26 firing my stream up on tik tok and begin the fun just playing absolute sweats on this game. I grind on it all night trying to improve, make my team better, learning all the META bugs, etc. I finally get a game where I just absolutely whop a person 8-2. Of course they don’t rage quit to just give me the win instead they finish the game out I try to proceed back to the menu and I get an error message pop up on my screen “ea was unable to process your match results”. This turns into me having to restart the entire FC game. I bet you guys will never guess what comes next. I load into FC and I get a premature disconnect message from the absolute moronic crew that made the game called EA. Keep in mind I’m streaming this entire time. So what the heck happened? My stream didn’t fail, so obviously my internet didn’t disconnect. If I had to guess it’s just another bug or glitch that these so called game makers refuse to fix. I just have to say this isn’t the first time this has happened. Probably the 4th- 5th time. Is it the end of the world? Probably not. But I will say it’s too bad there aren’t other companies out there that can get their hands on the FIFA licensing. I think there’s a company out there that could do it 10X better than these lame lazy  buffoons. I really hope this doesn’t get me banned because I really enjoy playing futbol on my PlayStation. I just wish that they could do their job a little better. Thanks yall for listening to my rant 

  • Hey there thenotoriousbigc​, not sure if you are aware but EA publishes the FC games.

    If you are having an issue with the new FIFA game then you will need to speak with their support for any issues.

    If you are having issues with FC then we can help with that, the issues you mention are related to network or ISP and a disconnect does not mean that your internet dropped.

    It can be as simple as a bandwith issue, that you are streaming and doing other stuff at the same time can impact this.

    To help with issues about connection, I'd suggest taking a look at our troubleshooting help steps here

    Going forward, if you want help from us or your voice to be heard then being polite and constructive does a lot more for you than being rude and abusive.

    Darko

3 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey there thenotoriousbigc​, not sure if you are aware but EA publishes the FC games.

    If you are having an issue with the new FIFA game then you will need to speak with their support for any issues.

    If you are having issues with FC then we can help with that, the issues you mention are related to network or ISP and a disconnect does not mean that your internet dropped.

    It can be as simple as a bandwith issue, that you are streaming and doing other stuff at the same time can impact this.

    To help with issues about connection, I'd suggest taking a look at our troubleshooting help steps here

    Going forward, if you want help from us or your voice to be heard then being polite and constructive does a lot more for you than being rude and abusive.

    Darko

  • thenotoriousbigc's avatar
    thenotoriousbigc
    Seasoned Newcomer
    1 day ago

    Understandable. I’m totally aware of who makes FC. It’s not a bandwith issue. It makes zero sense to why it happens when the game is already over. It’s a bug that EA hasn’t fixed. I’ve heard other people talk about it on their stream. But to be quite frank my internet is flawless. I’ve never had issues on any other game. And the fact that I’m being told it’s an issue on my end and that there isn’t anyone directly that I can reach out to, to atleast fix my record and get me my coins. I understand they want to take pride in their game but there needs to be a solution when something is wrong with it. It’s also happened to me when I haven’t been streaming. But I have fiber internet and a mesh router system, and my gaming set up is hardwired into my router so I promise my internet is not the issue. Anyways I appreciate the reply and I apologize if I said anything that was offensive, it’s just frustrating spending money on this game year after year and it’s as buggy as it is. And the worse part is, I can’t even chat with someone in support over it. 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey thenotoriousbigc​ just wanted to be sure as you kept mentioning FIFA and not FC.

    Connection issues, as you describe, are almost always network or ISP-based. A disconnect does not mean that your internet has dropped; it can simply be a bandwidth issue.

    If you get a loss due to a connection issue anytime between starting the game and fully returning to the menus, then you can get a loss.

    When this occurs there is nothing that we or anyone else at EA can do to change this.

    Darko

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