Forum Discussion
EA_Aljo
Community Manager
12 days agoThanks. Here's some suggestions after reviewing your DxDiag.
- It looks like you're using an insider or preview build of Windows 11. Try using a sable public release build instead
- You have multiple Razer filter drivers. Disable or temporarily uninstall overly and hook tools if you have them. Discord, RTSS/MSI Afterburner OSD, ReShade, recording overlays, etc. Then try launching FC 26 again.
- As a test, try temporarily turning off Hyper-V, Virtual Machine Platform and Windows Hypervisor Platform. Then, reboot.
Let me know if this helps or not. Thanks again!
Exoskeleton1990
11 days agoNew Novice
Mate i tried everything and still i got this error. Everytime i try to open ea fc 26 it tries to reinstall , update and start javelin anticheat and then the error come up.
- EA_Aljo11 days ago
Community Manager
Can you get me another DxDiag report? I'd like to go over it now that you've made those changes.
- Exoskeleton199011 days agoNew Novice
Here is the 2nd Dxdiag.
- EA_Aljo11 days ago
Community Manager
Thanks. Here's what I'm noticing:
- You're still using an insider build of Windows. This can cause Error (9)
You also need to perform a clean install of the GPU driver after Windows has been reinstalled.- Boot into Safe Mod
- Use DDU (Display Driver Uninstaller) to uninstall the previous driver
- Install the most current WHQL AMD driver
- Disable hardware acceleration in your browser. This is temporary
- Don't install the optional preview driver
After you've done these, turn off the following:- Hyper-V
- Virtual Machine Platform
Windows Hypervisor Platform - Memory Integrity
Let me know what happens. Thanks!