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adustthunder673's avatar
adustthunder673
Seasoned Newcomer
1 month ago

Just got the game and it crashes when I try and launch it

I just got the game and picked my club and got my founder rewards then when I pass those it just freezes I’ve tried restarting my Xbox and quitting the game and restarting same result I don’t know wh...
crashing
launching
login issue
xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 month ago

Do any of you happen to have anything plugged into the USB slots? A dongle for a peripheral by chance? If so, try unplugging it and starting the game again.

M4jorFoster's avatar
M4jorFoster
New Novice
1 month ago

Only an official Seagate Expansion Card. And I tried copying the game from the XBOX HDD to the Expansion Card as you suggested, but still not working.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Thanks. Try a factory reset of your console with the instructions here. You don't have to delete your games and apps.

    • M4jorFoster's avatar
      M4jorFoster
      New Novice
      1 month ago

      Just did, nothing changed…

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