Forum Discussion

Jqu1n11's avatar
Jqu1n11
Rising Newcomer
12 hours ago
Solved

Market banned for no reason

Ea market banned me for no reason I had purchased the season pass and was level 29 after opening all my packs I listed a lot of the new hero cards on the market which they were selling for around 80k at the time I sold 7 out of 12 and couldn’t sell the other 5 so I listed them for 50k after selling two of them I got transfer banned for suspetion of transferring coins or cards I have sent appeals 5 different times already and it gets denied every single time and it sucks because I play this game every day and this has made me not want to touch the game anymore I haven’t played a single game since last Friday please I need help it feels like every time I put in a appeal it’s useless because I know they’ll just lie and say they took the right course of action please help.

  • Hey Jqu1n11​​, 

    Thanks for taking the time to explain what happened prior to receiving that account action. 

    Unfortunately, we don't have the ability to support appeals here on the forums. I understand that it can feel difficult when you're only receiving appeal-declined messages, but I'm afraid you'll need to continue following these steps to create an appeal so that our Terms of Service team can take another look. 

    A declined appeal message typically means the team found evidence supporting the ban. In that case, feel free to gather what evidence you can to show you were following FC 26's rules and appeal again. As long as the team doesn't respond with a message stating they consider the decision final, you'll still have an opportunity to appeal. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!

1 Reply

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hey Jqu1n11​​, 

    Thanks for taking the time to explain what happened prior to receiving that account action. 

    Unfortunately, we don't have the ability to support appeals here on the forums. I understand that it can feel difficult when you're only receiving appeal-declined messages, but I'm afraid you'll need to continue following these steps to create an appeal so that our Terms of Service team can take another look. 

    A declined appeal message typically means the team found evidence supporting the ban. In that case, feel free to gather what evidence you can to show you were following FC 26's rules and appeal again. As long as the team doesn't respond with a message stating they consider the decision final, you'll still have an opportunity to appeal. 

    Once you create the appeal, please keep an eye on your case history page, and the ToS team will reach out via email once that review is complete. Thanks!

Featured Places

Node avatar for FC 26 Technical Issues

FC 26 Technical Issues

Having issues with FC 26? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 32 seconds ago
15,127 Posts