Forum Discussion
7 Replies
- capalaa3 months agoRising Newcomer
Same happend to me. IDK no info at all no support from EA
- jimmarshall3 months agoSeasoned Ace
I launched mine from the exe. in the game file, but have no idea why it vanished from the library. EA just continues to screw up.
- Osvaldo0122_3 months agoNew Novice
I've had the same issue, reported it twice and heard nothing from them. The level of incompetence a big company like this gets away with is a joke. It's the weekend and I can't even play a game I bought for over £50. Instead of working hard to get this fixed and informing everyone that issue will be resolved soon they are sat doing nothing because the game is already bought and the money has already gone to their pockets, they don't care about the customer experience and if they can play or not, or if they enjoy the game. Cash-grabbing company, It's the last time I'll be buying any game on the EA app. Pathetic!
- dapzcs3 months agoNewcomer
Same here. it has been gone for 5 days and EA support said that you aren't eligible for any content. They thought my fut points were missing.
- jimmarshall3 months agoSeasoned Ace
it finally came back into my library. don't know how but it did.
- Patrikx693 months agoNew Novice
Yes, you’re right. I contacted support the first time and received a reply that did not help at all. Today I wrote twice again, and I’m really frustrated — the inability to properly help customers is unbelievable.
- Gerry12340025 days agoRising Newcomer
Same problem here!
I bought it on eneba and it worked fine for a month.
It's been missing from my library for a few days now. I had to format my system, and I can't install FC anymore!