Forum Discussion
chinsrus101
4 days agoHero+
YoZWuM In that case you would need to open a new case and speak with an advisor regarding an update: https://help.ea.com/en/
YoZWuM
4 days agoNew Novice
Thank you for your help and replies! However, my case is still ongoing, and I’ve tried many methods, but I can’t create a new case or get through to a human customer service representative. I’ve even tried logging in as a guest, but I still can’t send anything.I’ve had no choice but to seek help on the forum.