My FC Mobile account has been banned
My FC Mobile account has been banned and I don't know why. Please unban me as soon as possible or I will delete the game from my device permanently. My email address is [edit: email address removed]
Hi 11t7q7dat2b5,
Our Terms of Service can take a look into this for you. Follow these steps to send in a ban appeal to them, and they'll investigate the ban:
If you’re a mobile player, can’t sign in to your EA Account, or don’t see the violation you want to appeal listed in the Penalty History tool, use this webform instead.
- Open the webform.
- Fill out the form with as much detail as possible.
- Select Submit.
- Then select Email us.
Your case will be sent to our dedicated team for review. You can expect an email from noreply@ea.com within 10 days, though sometimes it takes longer. The email will give you more information about our decision and how to dispute it if you think we’ve made a mistake.
- EA_Lanna