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4cr2ecwn0zmf's avatar
4cr2ecwn0zmf
New Rookie
5 months ago

My game disconnects every 30 seconds

Hi, I need help with my EA account. My game disconnects every 30 seconds when online(my wi-fi is ok),  offline works perfectly . It happened on EA FC 26 (EA App). I think my cloud data/profile is cor...
connectivity
crashing
pc
AiHumTon's avatar
AiHumTon
Seasoned Rookie
5 months ago

So how do I contact a consultant to have them check my account for any issues? Because I tried, the "Contact Us" button didn't fix it.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

What happens when you try to open a case?

  • 4cr2ecwn0zmf's avatar
    4cr2ecwn0zmf
    New Rookie
    5 months ago

    I have attached the screenshot that appears to me

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 months ago

      I'm not seeing them attached. Can you try again?

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