Forum Discussion

Newcomer

21 hours ago

Solved

No Access to Web/ mobile apps?

I’m a new player to the EA FC franchise. Before FC 26, I had fewer than 10 hours in FC 25. I purchased the Ultimate Edition of FC 26, and this is my first time playing Ultimate Team.

There are no other EA accounts on my device that play. I’ve been playing consistently for about a week and a half, logging at least three Division/ Rivals matches every day. I’ve also been logging into both the Web App and Companion App daily, and I’ve completed and claimed the rewards for the New Beginnings and Venturing Out objectives.

Despite meeting these requirements, I still don’t have access to the Transfer Market on the Web App or Companion App. I do have access to the Transfer Market on my Xbox, so my account isn’t fully restricted.

I simply want to be able to buy and sell players while I’m away from home, just like I can on my Xbox. Can you please review my account and let me know why web and mobile Transfer Market access hasn’t been unlocked yet?

missing content

progress issue

xbox

EA_Darko
20 hours ago
Hey CallMeYDG sorry to see that you've been running into issues.

Unlocking the transfer market can take a little longer than you would like due to a number of factors.

You can find all the info around unlocking access to the transfer market here

Why do players need to complete Objectives to access the Transfer Market?

Limiting Transfer Market access for new accounts helps protect the economy from potential rules-breaking activity while ensuring that actual new players are introduced to FUT at a more measured pace. It’s one more way we’re focusing on player trust and system integrity from day one.Completing Graduated Access doesn’t automatically unlock access on the Web and Companion apps. To learn more, check out our article about Transfer Market access on the Web and Companion Apps.

Darko

4 Replies

EA_Darko
Community Manager
1 hour ago
Great to hear that CallMeYDG

Darko
CallMeYDG
Newcomer
11 hours ago
Never mind, thank you for trying to help. I now have access, not sure if it was you or a coincidence but thank you.
CallMeYDG
Newcomer
15 hours ago
This wasn’t helpful and I already reviewed those pages. The best I can get out of that is “If you don’t have automatic access to the Transfer Market in the Web or Companion Apps, you’ll need to earn access by playing the game.” I have access on my Xbox series x, but not in the web or companion apps. How long do I have to play. The 2 days normally grants access is blatantly not true if it’s referring to mobile and web app.
EA_Darko
Community Manager
20 hours ago
Hey CallMeYDG sorry to see that you've been running into issues.

Unlocking the transfer market can take a little longer than you would like due to a number of factors.

You can find all the info around unlocking access to the transfer market here

Why do players need to complete Objectives to access the Transfer Market?

Limiting Transfer Market access for new accounts helps protect the economy from potential rules-breaking activity while ensuring that actual new players are introduced to FUT at a more measured pace. It’s one more way we’re focusing on player trust and system integrity from day one.Completing Graduated Access doesn’t automatically unlock access on the Web and Companion apps. To learn more, check out our article about Transfer Market access on the Web and Companion Apps.

Darko