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sagarrawat004's avatar
sagarrawat004
Rising Traveler
3 months ago
Solved

Not able to stay connected to EA servers - Jio Fiber

Hi All, I am a FC26 user and I have using the game for a month now. Since last 2-3 days, I don't know why but my internet is not able to stay connected with EA servers despite having stable connect...
connectivity
crashing
lag
playstation
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Connecting to a hotspot is just a test for those that can't connect to Ultimate Team on their normal connection. When you can connect using a mobile hotspot, it means the problem is with your ISP/home network. What is the issue you're having? Are you lagging/disconnecting or can you not connect at all?

sagarrawat004's avatar
sagarrawat004
Rising Traveler
3 months ago

Bro if there was a single ISB for which users were facing the issue, then your cross analysis was correct. Since first reported, multiple users from multiple regions are facing this issue, please look into it. We are repeated users of FC and Fifa series, maybe we need rethink about this series.

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