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sagarrawat004's avatar
sagarrawat004
Rising Traveler
3 months ago
Solved

Not able to stay connected to EA servers - Jio Fiber

Hi All, I am a FC26 user and I have using the game for a month now. Since last 2-3 days, I don't know why but my internet is not able to stay connected with EA servers despite having stable connect...
connectivity
crashing
lag
playstation
  • EA_Aljo's avatar
    EA_Aljo
    2 months ago

    Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

Most likely, the issue is being on a wireless connection. Can you switch to a wire or is your router too far away?

We will communicate any server issues that come up. At the moment, we're not aware of any. 

Uday_Kler's avatar
Uday_Kler
Seasoned Novice
3 months ago

I have been on a LAN connection (JioFiber) but still been facing this issue for 2+ weeks now.
Also tried Hotspot with 2 different SPs (Airtel & Jio) and still doesn't work.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    What exactly is happening? Are you very frequently disconnecting? Again, the hotspot test is only if you can't connect. If you're lagging/disconnecting, that test doesn't apply.

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