Ongoing issue with Single player draft mode

I am reaching out to you to see if there's any way to get attention onto this issue and how to prioritize it a bit App crashes on single player draft game start | EA Forums - 12946765

As you can see, I've added a couple of more reports in the comments. 
I've reached out to the ea fc support multiple times but they're not able to help, just saying will be resolved, asking for patience, but it's been for months like that. 

Could you please advise on how to approach this situation as I am still stuck?