Permenant Football Soccer ban
I received the ban page as soon as I logged in into FC 26, the ban states that my account has been suspected of coins transfer, and I was banned from playing any of their games ever again. What happened the day before is that I got the new released card 98 rated Luis Diaz futties version from a tradable pack, then immediately sold him for over 800 k coins, 820-835 k coins to be exact, in the official transfer market btw, then decided to buy a 600 k coins pack from the game's store then got really good players ( 99 rated Ronaldinho). And I think that this is what triggered their AI anti-cheat system (idk what it's name is) that ultimately banned my account permenantly.
I have already submitted multiple ban appeals using the ban history tool, and they all were denied by the AI generated response while not providing a clear reason or explanation. I have been a player and a supporter for this company since 2022 and have never participated in such activity and never even thought about it, and it's sad to see my account get permenantly banned over a stupid mistake made by an AI defense system. I hope that it is clear and understandable enough to reach those how can help, Thanks for your corporation!!
Hello. Bans appeals are reviewed by a human. If you have used up all your appeals, the ban will need to remain in place since they haven't found any evidence that warrants overturning it. If you haven't used up all the appeals, you're welcome to submit another. Instructions can be found in this article regarding bans and suspensions. Thanks!