Phil foden ultimate scream sbc

While completing phil foden scream sbc i did 86&85 teams and got message that i got it and got to sbc i found it completed but not in my club try to close companion and open it again but nothing happened still completed but not in club 

Try to get help and answer was :

"

Thanks for contacting us about your EA SPORTS FC™ 26 content. 

We’ve looked into your case, and you’re not eligible for any more content. 

This can happen if you didn’t earn your content in time, or you didn’t meet a reward’s requirements. 

Check out our troubleshooting guides for more tips on missing content. "

What supposed i do it was fc 26 reward system fault and they should fix this . What else can i do with this ....