Community ManagerHi there. You should be able to open a case to get some help with this. Try following these steps:
That should let you open a case. Thanks!
The live chat option is not visible for me. I tried to open two different tickets for my two issues on help.ea.com, but the problem is that my case history is empty and there is no tracking available. I also attempted to contact support on Twitter/X, but I have not received any response. I have been trying for several days without receiving any assistance.
After several attempts over two weeks, visiting forums with no response, and contacting online support, all I get are automated replies saying: “Yes, we are aware of this issue, many people are affected, but we can’t do anything for you.” And this is all for a simple account synchronization. I’m certain that at most five commands would have been enough. Instead of playing and enjoying the game I paid $110 for, I spend my time searching for a solution that isn’t even my responsibility. I’m quitting FC26, and this is the last time I will use any EA service.
I have been chasing this issue for more than two weeks now, and no solution has been provided. I can’t even play the game.
I contacted you regarding a major blocking issue that has been ongoing for over two weeks, and I still haven’t received any proper response. I also posted the problem on the forum without any feedback, and every time I try to contact support via live chat, I only receive automated bot replies.
After changing my EA account email, EA FC 26 Live Services no longer work on PS5.
FUT Web App works correctly, but PS5 Live Services (FC Hub / Season XP) are unavailable.
This issue clearly requires a manual resynchronization of my EA FC 26 Live Services.
