Season Pass Rewards is not Redeemable
Hello, I season pass to get the premium rewards however levels (26-30) rewards are not Redeemable even though I have the required SP. I have tried restarting and checking from webapp as well as ...
Forum Discussion
EA_LunardustCat
Community Manager
Community ManagerHi, thanks for posting and for taking the time to put the information together. I’m afraid rewards-related issues aren’t something we’re able to assist with here on the forums. If the issue persists after waiting 24 hours and performing another full restart, please reach out to our support team so they can take a look.
No this response is not good enough. First of all my post about the same situation was ignored all day. Second of all, none of the guidance in that link accomplished anything. And finally, when you actually go to use the chat, you spend 15 minutes talking in circles with AI. The AI proceeds to refer you back to the troubleshooting, and a link to chat with a real person says this issue can’t be resolved through chat.
You need to flag this issue and escalate it to your higher ups. If it can’t be resolved then this is straight up robbery from EA.
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