Season Pass unavailable...

Day 5 since reporting this, but even more concerning is that I have seen a post for the same issue from a month ago. I purchased the season pass because some of the players I follow on social media said it was a good thing. 

So at the moment, no SP, no rewards, packs, players, etc. 

Every time I web chat with an advisor they tell me the technical team are working on it & several players have the same issue but they cannot give me a timescale as to when the issue will be fixed.

So disappointing... 

Come on EA

Screenshot attached below