Severe server-side input delay in all online modes

Hello EA Support Team,

I am writing to report a critical and persistent issue with online gameplay in FIFA 26 on PC, which has been ongoing for approximately one month.

Issue duration:

~1 month, occurring consistently at different times of day (morning, afternoon, evening, late night).

Problem description:

There is a severe input delay in all online modes (Ultimate Team, Seasons, Clubs).

Button inputs are executed with a delay of approximately 5–10 seconds, making online gameplay unplayable.

At the same time:

- Offline modes work perfectly

- Rush mode works perfectly

- Menus work perfectly

- FPS is stable, no stuttering or performance drops

Very important observation:

During online matches, when the opponent becomes inactive (for example, controls only the goalkeeper or provides no inputs for 1–2 minutes), my input delay temporarily disappears and the controls become responsive again.

As soon as the opponent resumes normal gameplay, the severe input delay (5–10 seconds) immediately returns.

This behavior strongly suggests a server-side synchronization or input queue issue, rather than a local hardware or performance problem.

---

Platform and setup:

- Platform: PC (Steam)

- GPU: NVIDIA GeForce RTX 4070

- RAM: 16 GB

- Storage: SSD

- CPU: Intel Core i5 (exact model unknown, but performance is stable)

- Controller: DualSense (wired via USB, no Bluetooth)

- Connection: Wired LAN (no Wi-Fi)

- Location: Lviv, Ukraine

- ISP: Astra

- In-game ping: 9–10 ms (green connection indicator)

---

Troubleshooting already performed:

- Disabled Steam Input for FIFA 26

- Changed DNS to Google DNS (8.8.8.8 / 8.8.4.4)

- Closed all background applications

- Tested multiple graphic settings (Low / Medium / High)

- Tested different times of day

- Verified that the issue occurs only in online matches

- Confirmed that offline and Rush modes are not affected

Despite the low ping and stable connection, the input delay persists exclusively in online gameplay across all modes.

---

Request:

Could you please:

- Check for known issues with EA servers or server routing affecting Western Ukraine?

- Investigate possible server-side synchronization or input queue problems?

- Advise if there are any recommended server regions or network configurations for my location?

- Escalate this issue to the networking team if possible, as all local troubleshooting steps have been exhausted.

Thank you for your time and assistance. I would appreciate any technical guidance or updates regarding this issue.

Maks